Drivers Information
Drivers Information From Toyota Fleet Management
Every new vehicle gets delivered with a comprehensive Driver's Guide which will be explained by the delivering dealer. The booklet includes details on where to get the vehicle serviced, have tyres fitted, a windscreen or battery replaced and what to do if involved in an accident.
Important assistance within the drivers guide includes:
Vehicle Servicing And Repairs
Toyota Fleet Management has built a network of approved repairers with whom we have negotiated discounted rates on spare parts and labour for all vehicle servicing and repairs.
Tyres
Toyota Fleet Management's approved tyre network includes:
- Bob Jane T-Mart
- Bridgestone
- Beaurepaires
- Goodyear
Roadside Assist
If your lease with Toyota Fleet Management includes Roadside Assist, you will receive a card within ten working days of receiving your vehicle.
Roadside Assistance is available 24 hours a day, 365 days a year and can be contacted on 1800 817 683
Accident Management
Similarly, if your company has chosen Toyota Fleet Management's Accident Management Service, you will receive a card within ten working days of receiving your vehicle. You can contact the Accident Management Service on 1800 817 683.
Comprehensive Motor Vehicle Insurance
The client is responsible for ensuring all cars leased via Toyota Fleet Management are comprehensively insured.
Broken Or Damaged Windscreens and Glass Panels
Damage incurred to windscreens or glass panels are not covered under a fully maintained lease, but the customer is expected to have the damage rectified at their expense. To assist you in this, Toyota Fleet Management have a national supplier agreement with O'Briens Glass, for assistance please call 13 16 16
Fair Wear And Tear
About six weeks before an operating lease reaches its lease expiry date, you will be contacted by an agent of Pickles Auctions to arrange a Pre-End of Lease inspection. Your vehicle's condition will be assessed and any damage falling outside our Fair Wear and Tear guidelines will be noted and where possible an estimated repair cost given. You then have the option of getting the damage repaired prior to handing back the vehicle, or accepting that you will receive an off lease damage invoice after the vehicle is returned.