Driver Information

View our Fair Wear and Tear Guidelines here 

Your vehicle needs a service, maintenance or repairs?

Simply contact your nearest vehicle manufacturers approved dealership to book your vehicle in for service or repair. When making your booking please advise the dealership that your vehicle is managed by Toyota Fleet Management. The repairer will contact the TFM Repair Authorisation Centre to obtain approval to work on your vehicle.

Cannot locate an approved service or repair centre?

Should you require details of an approved repairer in your area, please call the TFM Repair Authorisation Centre on 1300 888 871.

Tyres

When your vehicle needs replacement tyres, a puncture repaired or wheel alignment, please take your vehicle to one of our approved tyre outlets. The tyre outlet will need to obtain approval from the TFM Repair Authorisation Centre on 1300 888 871. We recommend that any replacement tyres fitted should be the same make and specification as those fitted by the manufacturer to the vehicle.

Roadside Assistance – breakdown, batteries & windscreens

Battery failed, broken windscreen or had an accident and need assistance? Call the TFM Roadside Assistance team on 1800 817 683.

TFM Fuel Card

If you have a TFM Fuel Card with your vehicle you are required to provide the odometer reading every time you fill up at the service station. This helps us to provide accurate fuel reporting. If your card is lost or stolen, please contact your company fleet administrator or call TFM directly on 1300 888 875 to organise a replacement.

Need help or further assistance?

Should you have any questions regarding your vehicle/s, what services are included please contact your company fleet administrator or call TFM directly on 1300 888 875.